UPDATE: My eager beaver has started cleaning at midnight without being programmed. This is a huge problem and from the questions, it's common. I've emailed the company. I don't want to return it because it works so well, but I can't have it running wild all hours of the day and night. I don't know. For the work it does and the low cost, I might have to learn to live with some quirks.
2nd Update: After the 2nd night of haunted cleaning, I turned it off. It was off for about 18 hrs before I got back to it. I cleaned the roller brush, unplugged the base, then set it back up Plugged in the base, put unit back on the base and turned it on. I decided to send it to clean for a quick once around and sent it back to the base via the remote. And waited for midnight. It slept through the night. If this happens again, I'm gong to just turn it off. It does what I want it do which is clean, not be a toy/gadget. I'm really not that interested in the bells and whistles. My upright vacuum is supposed to clean and it doesn't come close to the work this one does. So if it has issues, as long as it cleans, I'm happy.
It makes it back to the base on it's own about half the time, depending on where it is when it starts back. Again, not an issue for me because I don't run it when I'm not at home.
Another tip is about maintenance. After running it about 2-3 times a week for the past 3 weeks, I noticed it was running rough and loud. After a thorough cleaning of the roller brush, it's running quiet and smooth again. I have 3 pets and loads of hair and it's not warm weather yet. You have to maintain it and give it a clear path. Remember you are the human.
Before I made the purchase, I googled top/best rated robot vacs and this one came up at the top of the list over the $900 Roomba. I have never been so happy with a product. This thing is amazing. It's the first day and I'm beyond impressed. Before it got here, I did a thorough cleaning to help it out. I have one dog, 2 cats and 2 people with big feet. It's always a hair/ dust mess. So I swept and mopped. I wouldn't have left that much mess for anything. I got all the wires, cords, and cables off the floor. Took chairs out that we don't use. I prepped the house. It has freedom to do it's job and I don't have to worry about it getting trapped. I wanted success and I got it. It's obsessed. Don't pay the big money for the fancy brand. I like that I can actually direct it to dirty areas with the remote if I don't want to wait for it to find them. When I told my tech son that I ordered it, I got the eye roll. Now he's a believer. Says "this thing is awesome!" It's in the kitchen working away while I sit here and type. Right out of the box it went to work and went into every room of the house like a scout. A friend told me it's learning the lay of the land. I just went to divert it from the kitchen using the remote. I'm thrilled.
I don't have carpet since my dog loves to pee on rugs, so I can't say anything about that. All tile and dark laminate. The dark color hasn't been an issue. It went behind a chair and found a hairball. After that, it worked behind the chair until it was satisfied it was clean. Others have said it works great on cat litter. I won't risk it. Every vacuum I've ever had was ruined with sticky cat litter. I'll take care of that myself to protect this wonderful thing. It's only January and the dog is already shedding. I can't imagine another Spring and Summer of daily sweeping only to look back and see more hair flying across the floor. I'll run it every night if I have to. It's quiet enough to watch TV and talk on the phone. It just finished after running for over an hour and a half and made it's way home. It was pretty far away, but it got there.
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Customer Review: I love this RoboVac by Eufy!
Deeznutz
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Customer Review: Power boost - has glitches
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Great Affordable Robot Vacuum Cleaner
Update December 2017-----------------------------------We ended up putting boards around the Lazyboy to fix the Eufy from getting stuck.Another update is that the Eufy does not consistently start or not start when the remote is programmed as such, resulting in the Eufy running when I didn't schedule it to and at other times running at a different time then it is programmed. Not a big deal. I power cycle the remote and the Eufy and that seems to help.Anker already reached out about the original review and was kind to offer help (though it was not necessary).I appreciate that Anker has solid customer service and great products.-----------------------------------------I purchased the Eufy RoboVac 11+ (High Suction).Pros:First I will say that I LOVE this little vacuum cleaner. It does a good job of picking up pet hair and dirt on my laminate and vinyl floors in my smallish 870 sqft townhome.Picks up an incredible amount of pet hair, dust bunnies, and dirt around the house and is able to navigate around table and chair legs really well.Cons:The noise level is indeed noticeable (apparently due to the extra powerful motor), but is quieter than a typical vacuum and does not seem to bother my dog. I have just learned not to use it at night as it is loud enough to be annoying when trying to sleep even with a white noise machine on in the bedroom.I can also be annoying that it tends to get stuck easily on low furniture or cords. I placed wood boards in front of places where cords dangle on the ground (under our entertainment center and an end table used for our small fish tank) and used Command clear hooks running above the baseboards to hold the charging base cord off of the ground as well (see photo).However, Eufy still get's stuck on my Lazyboy recliner as it wants to crawl up onto the base and then gets stuck at an angle. A part of the problem seems to be the tight space between the recliner and our loveseat. I have not clue how to fix this short of buying another chair or building a "board enclosure" around the base, which really would be silly to look at and have to be moved when the chair is in use. I have moved furniture further apart, which seems to help, but now our living and dining room space is too crowded.I am open to suggestions from what others have done.
